Field Engineer 结束招聘
- 工作地点 北京
- 所属行业 IT服务/系统集成
- 薪资待遇 查看薪资
- 发布日期 2018年10月15日
- 职位详情 Field Engineer
- 截止日期 2019年03月04日
- 招聘人数 3人
职位描述及要求
知名IT行业巨头招聘 IT技术支持工程师(外派现场)
Position Site Support Technician
Role Purpose
Exec support, event support, All-Hands support, meeting room support, Infrastructure support, NEO, Break/Fix, Asset management, Power maintenance activities, handle phone and telephony request
Key Responsibilities
• Executive and VIP support
• Procurement, raising PO and complete coordinating of related activities with multiple stakeholders.
• All hands support and coordination
• Important Event support
• Ordering and maintaining stock of HW accessories on site
• Meeting room support by working with AV Link team, RE&F and AV Vendor
• New Employee Orientation NEO related to IT
• Infra Deploy support services
• Support and resolve network issues, Switch / Router and if required engaging with related tier 2 /3 and vendors
• Monitor network utilization, support network maintenance/upgrade activities and provide reports to ITMs
• Support server deployment and maintenance related issues
• Respond to and resolve printing service issues and infrastructure break/fix instances, or provide smart hands assistance for remote sites
• Coordinate Infrastructure support
Skills Required
• Rich experienced on Audio /Video system deployment and troubleshooting.
• Excellent customer service skills and good written and oral communication skills in both Chinese and English.
• Experience in network/system/support engineer experience, with develop and test background is preferred. Proficiency in network design, configuration and troubleshooting including switching, routing, VLANs, SNMP and etc. Certifications like CCNA or CCNP would be an added advantage.
• Very good knowledge of Microsoft operating system and AD/Virtualization/Share Point and Lync skill is highly recommended.
• Experience on Dell / HP server and storage system configuration, diagnostic and trouble shooting.
• Ability to communicate complex content with strong analytical and organizational skills and drive for long-term solutions and deliver short-term fixes.
• Passionate to learn new technologies and take big challenges under pressure.
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