5G 无线技术支持工程师 结束招聘
2． 熟悉无线通信相关理论知识，对于5G SA/NSA网络架构、接口以及协议有一定的了解
The work area is at the forefront of 5G RAN technology, providing customer with technical support and service delivery for 5G network. As a support engineer, the candidate needs to have extensive expertise in communication and IT, master the software and hardware knowledge of related products, and knowledge of data communication network. The candidate should also have strong learning ability and can adapt to the rapid development of communication technology quickly and flexibly. The support engineering daily contact is mainly the technical staff of the operator, as well as the service manager and service engineer within the company's service delivery department. Candidate also needs to cooperate with sales, R&D, third-party service providers and local government. Can adapt to frequent and urgent domestic and international business trips. The candidate should have strong communication skills, be able to communicate and collaborate smoothly with colleagues, customers and third-party suppliers.
1. Handle customer questions and provide technical report.
2. Telecom network failure analysis and processing.
3. Assist Ericsson R&D for problem tracking, analysis and resolution.
4. Emergency fast recovery.
5. Software upgrade management.
6. Customer communication and training.
Key requirements for the Job:
1. Education: Bachelor degree or above in Telecommunication，Computer Science，Computer Networking etc...
2. Familiar with wireless related theoretical knowledge, have a certain understanding of 4G LTE and 5G SA/NSA network architecture, interfaces and protocols.
3. Skilled in using the Linux operating system. Good understanding on TCP/IP, have troubleshooting capabilities.
4. Mastering the use of scripting languages such as Shell, Python, and SQL is preferred.
5. Strong communication, presentation and negotiation skills as well as organizational and planning skills.
6. Strong learning, enthusiasm for applying new technologies, good at thinking and summarizing, proactive work attitude.
7. Can independently provide technical services to customer and meet customer expectation.
8. Proficiency in English listening, speaking, reading and writing