产品支持实习生 大连 结束招聘
- 工作地点 大连
- 所属行业 计算机软件
- 薪资待遇 查看薪资
- 发布日期 2020年09月14日
- 职位详情 产品支持实习生 大连
- 截止日期 2020年12月13日
- 招聘人数 3人
职位描述及要求
PURPOSE AND OBJECTIVES
SAP Digital Business Services makes sure that the core business processes of our customers run efficiently. We support more than 28,000 customers with about 100,000 installations worldwide. SAP Digital Business Services helps our customers to reduce the total cost of ownership and maximize the return on investment of their SAP solutions.
As a Support Engineer Intern, you will enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services. This includes the root-cause analysis of product and configuration issues and their resolution with the help of advanced tools, knowledge bases and remote connections to customer systems. In addition, you will be delivering packaged expert services to check and optimize system configuration & performance. You will collaborate closely with partners, as well as with various other SAP departments, like Consulting and Sales. You will be backed up by about 10,000 SAP developers worldwide that take care of creating patches and will work together with you in virtual teams to maximize SAPs value for the customer.
EXPECTATIONS AND TASKS
You will work in a multinational team in close cooperation with experts from all over the world with a focus on supporting customers from Asia Pacific. Next to technical skills, proficiency in English language is key, and Japanese speaking will be an advantage.
EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
• Degree in computer science or engineering will be an advantage
• Excellent analytical skills
• Proficiency in English spoken, written and customer management, and Japanese speaking is an advantage
• Open and professional communication style
• Strong team player who learns and adapts quickly
• Enjoy and derive satisfaction from direct interfacing with customers
Work Schedule minimum 3 days a week for at least 6 months
Work Location 大连市沙河口区五一路269号 软件园16号楼4F
SAP简介
SAP公司成立于1972年,总部位于德国沃尔多夫市,是全球最大的企业管理和协同化商务解决方案供应商。目前,在全球有 120多个国家的超过172,000家用户正在运行SAP软件。财富500强80% 以上的企业都正在从SAP的管理方案中获益。SAP在全球75多个国家拥有分支机构,并在多家证券交易所上市,包括法兰克福和纽约证交所。
1995年在北京正式成立SAP中国公司,并陆续建立了上海、广州、大连分公司。作为中国ERP市场的绝对领导者,SAP的市场份额和年度业绩近年来高速增长。SAP在中国拥有包括IBM、埃森哲、凯捷、HP、毕博、德勤、石化盈科、中电普华、东软、神州数码等多家合作伙伴。SAP在众多的项目中与这些合作伙伴密切合作,将先进的管理理念和方法转变为切实助力中国企业“蕴韬略,更卓越”的现实。
我们的使命是帮助各种规模及行业的公司更卓越的运营。我们的愿景是帮助世界更卓越的运转